EXCERPT: Yvonne Thomas, a Los Angeles-based psychologist whose specialties include career-building and work relationships, notes that, “I have worked with my clients to increase their EQ by improving their skills in communication, listening, rapport and collaboration. In turn, their direct reports are responding with more cooperation, enthusiasm and confidence. Typically, the best business leader has both the EQ and the IQ to get the best results from his or her people. They feel appreciated and valued by their boss.”
Read more here.